Quality Assurance

Quality Assurance
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Getting exactly what you want is more important to us than you

In today’s travel environment, so much can go wrong. A missing seat assignment is not just an inconvenience; it could subject your travelers to denied boarding and cause a missed meeting or appointment.
delayed flight - Business People Airport Terminal Travel Departure Concept

In today’s travel environment, so much can go wrong. A missing seat assignment is not just an inconvenience; it could subject your travelers to denied boarding and cause a missed meeting or appointment.

As the travel process becomes more complex, we recognize the need for new, more comprehensive methods of reviewing reservations. Kintetsu is so adamant about accuracy, attention to detail and sheer efficiency that we implemented a fully-automated quality control system. That’s in addition to the manual quality control procedures we have in place.
Quick Check-In at Airport

As the travel process becomes more complex, we recognize the need for new, more comprehensive methods of reviewing reservations. Kintetsu is so adamant about accuracy, attention to detail and sheer efficiency that we implemented a fully-automated quality control system. That’s in addition to the manual quality control procedures we have in place.

We use a suite of modules that automate the processing and auditing of all aspects of travel management including:

  • Constant lower fare searches for already booked tickets
  • Over a dozen pre-ticketing quality control checks for reservation integrity and written travel policy compliance
  • Unused e-ticket usage tracking
  • Preferred vendor agreements that allow you the most savings possible
  • Strong adherence to traveler preferences, which include waitlist clearance and preferred seat assignments using live seat maps and much more.
Air stewardess check passenger ticket in airplane cabin smiling

We use a suite of modules that automate the processing and auditing of all aspects of travel management including:

  • Constant lower fare searches for already booked tickets
  • Over a dozen pre-ticketing quality control checks for reservation integrity and written travel policy compliance
  • Unused e-ticket usage tracking
  • Preferred vendor agreements that allow you the most savings possible
  • Strong adherence to traveler preferences, which include waitlist clearance and preferred seat assignments using live seat maps and much more.
A young professional woman arriving at the airport and walking towards her car.

It is our job and responsibility to find potential savings and even spot potential problems and solve them before you even knew they existed.

It is our job and responsibility to find potential savings and even spot potential problems and solve them before you even knew they existed.
Young businessmen and partnership holding a pen pointing the graph to analyze the marketing plan with calculater and laptop computer on wood desk in office.

Ready for easy travel?

Call KIE today to book your next business trip!

Businesswoman on cellphone running while talking on smart phone. Happy smiling mixed race Asian / Caucasian business xwoman busy. Image from Manhattan, New York City. Click for more:

Ready for easy travel?

Call KIE today to book your next business trip!

Businesswoman on cellphone running while talking on smart phone. Happy smiling mixed race Asian / Caucasian business xwoman busy. Image from Manhattan, New York City. Click for more: