COVID-19 Information
The World Health Organization (WHO) has declared COVID-19 a global pandemic. It’s now Kintetsu's absolute priority to support our clients and travelers who’re affected by the coronavirus situation. We’re closely monitoring the developments and are taking the necessary actions to limit the impact for our travelers.
Airline Cancellations, Disruptions and Refunds
As airlines are changing their policies on a daily basis, please refer directly to the airline's website, by accessing one of the links below:
Coronavirus Refund and Waiver Policies by Airline on Domestic Carriers:
- American Airlines
- Delta Air Lines
- United Airlines
- Southwest
- JetBlue
- Alaska Airlines
- Hawaiian Airlines
- Spirit
- Frontier
- Sun Country
- Allegiant
Coronavirus Refund and Waiver Policies by Airline on International Carriers:
- Aer Lingus
- Aeromexico
- Air Canada
- Air France
- Air New Zealand
- Alitalia
- Avianca
- British Airways
- Cathay Pacific
- Copa Airlines
- El Al
- Emirates
- Etihad
- Finnair
- Icelandair
- KLM Royal Dutch Airlines
- Korean Air
- LATAM
- LOT Polish Airlines
- Lufthansa
- Norwegian Air
- Porter Airlines
- Qantas
- Qatar
- SAS
- Singapore Airlines
- SWISS
- TAP Air Portugal
- Turkish Airlines
- Virgin Atlantic
- WestJet
Covid-19 Case Trackers
- Coronavirus dashboard by the World Health Organization.
Guidelines for Travelers
- IATA has published health and safety guidelines for travelers.
Other Useful Information
As you would expect, Kintetsu has been going above and beyond in order to assist our clients get through this crisis. The safety and health of our travelers is extremely important. Please contact us at 1-800-CALLKIE if you have any questions.
Shouldn't planning your business trips be stress-free?
Shouldn't your business trips be stress-free?

Planning your business trip shouldn’t add more stress to your trip.
Let us be your travel agent and not only will we handle the details, we’ll also get you a better deal and much faster than any bargain-hunter.
We encourage you to Go Anywhere™ with us.
Contact a travel consultant today!
Planning your business trip shouldn’t add more stress to your trip.
Let us be your travel agent and not only will we handle the details, we’ll also get you a better deal and much faster than any bargain-hunter.
We encourage you to Go Anywhere™ with us.
Contact a travel consultant today!
Learn more about KIE's Corporate Travel Management
Companies rely on us to free them from the complications and pitfalls associated with corporate travel management. We provide them with significant advantages in every facet of travel from flight and hotel reservations to itinerary development and meeting arrangements. We serve them prior, during and following their travel.
Count on KIE
Companies rely on us to free them from the complications and pitfalls associated with corporate travel management. We provide them with significant advantages in every facet of travel from flight and hotel reservations to itinerary development and meeting arrangements. We serve them prior, during and following their travel.
Learn more about KIE's Meetings & Incentive Management
Meeting planning just got easier! Our clients are relieved to know that we offer MICE services as well. We'll help you plan out, manage and execute event and incentive trips for your company. What better way to motivate and reward your staff than by a trip to remote areas such as Costa Rica, Japan and Cancun? With KIE, it will not be a hassle to plan.
Plan with KIE
Meeting planning just got easier! Our clients are relieved to know that we offer MICE services as well. We'll help you plan out, manage and execute event and incentive trips for your company. What better way to motivate and reward your staff than by a trip to remote areas such as Costa Rica, Japan and Cancun? With KIE, it will not be a hassle to plan.
Call Us Today!
KIE has been successful in helping companies save an average of 20% of their travel spend. Call us today to secure a great deal on your next business trip!
Call Us Today!
KIE has been successful in helping companies save an average of 20% of their travel spend. Call us today to secure a great deal on your next business trip!