KIE’s objective is to provide consistent superior service in an efficient, and cost effective manner. Through KIE’s unique and finely tuned balance of automated systems, online booking tools, expense management systems, along with our high touch customer service, we can provide an array of services and resources which will assist you in attaining your financial goals, save time and reduce your travel expenditures.
Travel Spend Analysis Designing Directives to ensure traveler satisfaction
KIE’s Quality Control Mechanism to Ensure Superior Service
Total Quality Assurance Program
A Three Tiered QC Process which ensures Travel Policy Compliance and travel experience from the Point of Sale to the departure.
STEP 1: POINT OF SALE CONTROL
Our custom check module will ensure that your travel policy and individual preferences are reflected in every reservation.
STEP 2: MANUAL CHECKS
Prior to ticketing our QC Manager reviews all reservations to ensure that all policy requirements, visa documentation requirements, and VIP requirements are properly included in the reservation.
STEP 3: AUTOMATED CONTROLS
Fare Checker：Reservations are reviewed and cross-references to ensure that lowest logical fare was booked.
Waitlist Checker：Reviews seat maps and books seats as soon as they become available.
Seat Checker：Reviews seat maps up to 24 hours prior to departure to book preferred seating. E-Ticket Checker notifies consultants of any unclaimed E-Ticket value at the time of booking.
Online Management Reporting
Review all Travel Data from Overall Expenditure to Policy Compliance for your entire program.
Access All Data Online from up to the previous business day, to provide proactive management strategies to help you better control your travel expenditures.
Sort data by location, department, and traveler, to strategically target areas for optimization.
24/7 365 Access Online
Designate access level to reflect your corporate needs.
Customize and Export Data in any format.
Graph Data, and send reports on the spot.
Send customized reports to anybody within your company on a periodical basis.
Comprehensive management reports capture and consolidate all travel data from your company locations worldwide. kiDat transforms this data into valuable information enabling you to monitor trends, negotiate discount programs, and assess supplier performance. These reports can be created on a pre/post travel basis, and will capture all historical data from KIE’s back office accounting system. Using these specially designed reports you are able to ensure compliance with your travel policy by detecting violations and the associated cost impact on departmental budgets. This fully automatic reporting tool can be customized to generate and send reports on a periodical basis to any person or persons within your organization.
Risk Management System
Combined with 24/7 after-hours service from anywhere in the world, you are able to get valuable information and assistance when it is needed most.
Knowing where your travelers are at any given moment is an important element of any corporate travel program. It is not enough that travelers get to their destination. Today, companies are obligated to warn and protect their employees when on business trips. kiTrac is a comprehensive travel security management solution that assists corporations with the ability to monitor traveler’s locations, providing real-time information on their whereabouts. Combined with 24/7 after-hours service from anywhere in the world, you are able to get valuable information and assistance when it is needed most.
Travel Advisories Notifications via email
Secure Online Portal Access
Scheduled Delivery of Reports via email
No IT costs or Installation Required
Health and Safety Advisories
24/7 Emergency Service
The crisis tool corporate travel managers and security professionals need.
Immediately identify where travelers have been, where they are now and where they’re going next.
Access real-time trip information from anywhere at any time.
Consolidate trip details from multiple sources to provide a single, comprehensive view of global travel information.
Powered by kiTrac, Crisis Management Reporting gets the most up-to-date trip details and makes this information available to you on the web within minutes of the trip being booked.