Privacy Policy

Privacy Policy

Last updated July 2019

Kintetsu International/KIE ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of personal identifiable information (“Personal Information”) we receive from users of the Site.

We use your Personal Information for providing data to improve the Site and to fulfill travel transactions. By using the Site, you agree to the collection and use of information in accordance with this policy.


Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you from our contact form. Personally identifiable information may include, but is not limited to, your name and email address. We will not sell or rent this information with third parties.


Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. This data is solely for the purpose of improving our website design. We will not sell or rent this information to third parties.



We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information if you choose to subscribe. You may at any time unsubscribe from our newsletters and mailing lists. We will not sell or rent this information to anyone.



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's browser.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

If you do not feel comfortable with the use of cookies, you may disable them from your web browser settings. You can refer to this site or you can search online for instructions on doing so.


Deem and Concur Booking Site Cookies

To better serve you in your travel booking needs, our Deem and Concur sites use cookies to identify you in our system, remember your personal preferences and to properly carry out your reservation. If you choose to disable cookies, please be aware that you may not be able to use some portions of these booking sites. It is recommended that you routinely clear your web browser’s cookie cache for optimal booking site functionality.


Third-Party Cookies – Analytics Cookies

In addition to our own cookies, we may use third party services such as Google Analytics that may collect, monitor and analyze statistics of the Service, and may deliver advertisements on and through the Service.

The information generated relating to our website is used to create reports about the use of our website such as, but not limited to, most frequented pages, behavior between pages, time spent on pages, basic geographical information of our visitors (country, state, region, or city), and page bounce rates.

Our analytics service provider’s privacy policy is available at:

For more information on Cookies and how KIE uses them, click here.



This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.



The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Personal Information Collection for Transaction

If you contact us through this Site, phone or direct email, and provide us with personal information for travel transactions such as flight, hotel and car reservations, please understand that we do so only with your permission. If you do not wish us to use your personal information, please do not provide it to us. In doing so, please understand that it will affect, and ultimately deter, our ability to extend our services to you. Additionally, we may share our corporate clients’ travel data with their company for Travel Management reporting. We will not sell or share your information with third parties.


Kinki Nippon Tourist, KNT

Your personal information may be shared with our parent company KNT only when necessary to fulfill travel transactions to, from, and within Japan.


Changes To This Privacy Policy

This Privacy Policy is effective as of July 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us

If you have any questions about this Privacy Policy, please contact us.

KIE New York Office
270 Madison Avenue Suite #300
New York, NY 10016