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Please note, Kintetsu’s reservation system enhancements may cause temporary delays. Thank you for your patience.

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It is highly recommended to arrive at the airport well ahead of your flight’s departure time to ensure a smooth travel experience.

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< Important >  International Travel Notification Here.  Travel State Gov – U.S. DEPARTMENT of STATE.

About Us

 » About Us

Creating Happiness Through Travel, One Trip At A Time

Kintetsu International America Company offers a wide range of services to cater to the diverse needs of businesses and travelers. Our services include corporate travel management, group travel planning, meetings, and events management, incentive travel, and conference arrangements.By providing comprehensive solutions, we can manage all aspects of travel for our clients.

WHY KINTETSU INTERNATIONAL OF AMERICA?

At KIE, we pride ourselves on going above and beyond industry benchmarks and customer expectations. We consistently strive to set new standards, and to demonstrate our commitment to excellence and continuous improvement.

As such, KIE has been recognized around the world as a leader in the travel industry field. Such recognition from our customers, suppliers, industry peers and employees inspire the KIE team to continually define new levels of excellence. As a result, KIE is consistently ranked among the top 50 U.S. travel agencies, as noted in Travel Weekly’s magazines annual Power List.

Selecting a travel management company (TMC) to partner with requires thorough and thoughtful vetting – and not just because it can reduce your travel costs and save you time.

Especially in this world of uncertainty, it’s important to have an experienced travel management partner that has your business travelers covered every step of the journey. KIE is such a TMC.

With almost 50 years of experience in the travel industry, KIE has developed a deep understanding of the market and the needs of its clients. We leverage our industry knowledge to provide tailored solutions and navigate the complexities of travel management effectively.

At KIE, we have the products and services necessary to fulfill all your travel management needs.

01

AN EXCELLENT AND SEAMLESS BOOKING EXPERIENCE

When booking a corporate trip, travelers should know exactly what they are getting. A good online booking tool will give a breakdown of all the amenities included – like whether an airfare includes priority boarding and seat selection – in one glance for a seamless shopping experience. We offer a variety of cutting-edge technology, be it online reservation tools and expense management systems to help you from your initial booking — all the way to reconciliation and reimbursement.

02

EXCEPTIONAL SERVICE USING A PERSONALIZED APPROACH

Kintetsu International America Company prides itself on delivering personalized service to its clients. We take the time to understand our clients’ unique requirements, preferences, and budgetary constraints. This enables us to create customized travel solutions that meet our clients’ specific needs and exceed their expectations.

When traveler profiles with contact details and preferences are managed globally through a centralized platform, as they are at KIE, your travelers can rely on a consistent and personalized experience whether they are using a travel app, calling one of our travel consultants, or booking online.

Because health and safety restrictions, a surge in flight cancellations, and unexpected risk factors drive up the need for support in real time, we are able to ensure your travelers can quickly reach a travel consultant or after-hours support 24/7.

03

SPECIAL RATES AND PERKS

At KIE, we have contractual agreements with a vast array of travel providers so we can pass along to you favorable rates, favorable cancellation policies, and favorable terms and conditions on everything from meeting venue sourcing to flights, hotels, and car rentals. Due to our global reach and varied connections, resulting in more benefit for our clients.

04

DUTY OF CARE SUPPORT AND RISK MANAGEMENT

In the world we live in today, you cannot tell what’s around the corner. Therefore, KIA offers a robust travel risk management service, including two-way communication and real-time rebooking assistance, which can help your company be prepared for any type of travel scenario or interruption.

05

REAL TIME UPDATES

Through our mobile apps, travelers can stay on top of things like health and safety guidelines, flight cancellations, and gate changes. They also may receive itinerary-specific updates, such as mask mandates and indoor dining restrictions, that can help them get ready for their trip.

06

DATE PRIVACY AND COMPLIANCE

Ultimately, the TMC you go with should have a strict privacy program in place and hard evidence that data is protected no matter where it goes. When a TMC upholds the European Union’s data privacy principles, recognized as the strictest standards in the world, you know you’re in good hands.

GLOBAL NETWORK

Kintetsu International America Company is part of the Kintetsu Group, a leading Japanese travel company with a vast global network. This extensive network allows them to provide comprehensive travel management services to clients around the world. They have offices and partnerships in various countries, enabling them to offer localized support and expertise.

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Our History

2024

50th Anniversary

2023

“NEW” kintetsu.com launched

2021

Kintetsu Internationa America Company was estabilshed.

2015

Houston office opened

2008

Cincinnati office opened We have increased sales to hold our ranking among the TOP 30 largest agencies in the U.S.

2006

We set out to further strengthen our own brand, which was already well-known, and formulated a comprehensive marketing and communication strategy. Launch of “Choose your Fee” service.

2003

An all-embracing reporting suite package became part of our portfolio and offers to our clients

2002

To solidify our corporate suite, Travelport made its debut in 2002 1998 Doubled its sales to over $100 million and was awarded TOP 50 Status as one of the largest agencies in the U.S. within a year of launching our online presence.

1997

Launched www.kintetsu.com

1996

San Jose branch opened

1986

Chicago branch opened

1987

Los Angeles branch opened

1984

New Jersey branch opened

1974

Kintetsu headquarters was established in New York

1965

The first U.S. branch office was established in San Francisco

1910

The Kintetsu company was founded as a railroad in Japan in 1910 and grew to incorporate the transportation and tourism industries