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Privacy Policy

 » Privacy Policy

Last updated August 2025

Kintetsu International/KIE (“us”, “we”, or “our”) operates https://kintetsu.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of personal identifiable information (“Personal Information”) we receive from users of the Site.
We use your Personal Information for providing data to improve the Site and to fulfill travel transactions. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you from our contact form. Personally identifiable information may include, but is not limited to, your name and email address. We will not sell or rent this information with third parties.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. This data is solely for the purpose of improving our website design. We will not sell or rent this information to third parties.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information if you choose to subscribe. You may at any time unsubscribe from our newsletters and mailing lists. We will not sell or rent this information to anyone.

Cookie Policy

What are cookies?
How do we use cookies?
Types of Cookies we use
Manage cookie preferences
Cookie Settings

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Personal Information Collection for Transaction

If you contact us through this Site, phone or direct email, and provide us with personal information for travel transactions such as flight, hotel and car reservations, please understand that we do so only with your permission. If you do not wish us to use your personal information, please do not provide it to us. In doing so, please understand that it will affect, and ultimately deter, our ability to extend our services to you. Additionally, we may share our corporate clients’ travel data with their company for Travel Management reporting. We will not sell or share your information with third parties.

Kinki Nippon Tourist, KNT

Your personal information may be shared with our parent company KNT only when necessary to fulfill travel transactions to, from, and within Japan.

Changes To This Privacy Policy

This Privacy Policy is effective as of July 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Kintetsu International Express U.S.A. Inc

21241 S. Western Avenue Suite 280
Torrance, CA 90501
United States
Phone: 310-525-1650

Kintetsu International Express © 2003 – 2023

Call Us 1-800-225-5543
Message:
Corporate— sales@kintetsu.com
Meetings, Incentives & Groups— mim@kintetsu.com
Our Hours: Mon – Fri 9am – 5:30pm

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